The objective of this workshop is to improve the level of customer service experienced by local and visiting consumers, which result in economic growth.
Participants of this workshop will learn new ways to work in customer service situations. They will explore a series of exercises created to help them better understand the customer’s point of view and gain skills to provide excellent customer service.
Participants will receive information and mentoring to better equip them to direct and support customers they come into contact with. Consumers will benefit from knowledgeable front line workers that are able to share the breadth of opportunities that exist in the region through better customer service. This workforce development will increase the skill level of our workforce and enable individuals to find greater success in service industries.
For more information visit the link above or contact us at Lacombe Regional Tourism.